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Refund Policy

Customer Returns:

How to cancel order : 
  • To cancel your order you are required to WhatsApp on +918976024404 / +919033519287 along with your Order Number request and reason for canceling your order.
Product Quality issues:
  • In the case of issues related to misprinting or damaged or defective items sent to the customer, it must be communicated to official@thekarmastore.in within 10 days upon the delivery of the product.
  • In order to raise a replacement request, send us pictures of the broken product along with the original packaging in which the product was received by the customer, showing the shipping label and the customer details on it clearly for verification.
  • For items lost in shipment, claims, if any, must be communicated not later than 10 days after the estimated delivery date.
Broken products received:
  • In the case of fragile products like Mugs and Framed posters, all issues have to be raised within 10 days from the date of delivery of the product. In order to raise a replacement request, send us pictures of the broken product along with the original packaging in which the product was received by the customer, showing the shipping label and the customer details on it clearly for verification.

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